FAQs

Q: Do I change into a robe when I check in for my appointment?
A: We recommend putting on a robe for color services but is at your discretion.

Q: When I come in for an upstyle, how should i wear my hair?
A: We need clean dry hair but if you want to have your hair blow dried it will be an additional charge and a longer appointment time.

Q: What forms of payment do you accept?
A: We accept Master Card, Visa, American Express, Discover, check or cash.

Q: Can gratuity be added to a credit card?
A: We ask that gratuity be in the form of cash or check.

Q: What is your return policy?
A: Clients are welcome to return products within 3 weeks of purchase and will receive a credit only towards future purchases. If products are used, a credit for half the value will be issued.

Q: Do you have bridal packages?
A: Bridal packages are customizable, we offer both onsite or in salon services for your special day.

Q: Is it necessary to pre-book your appointment?
A: We recommend you to pre-book to ensure the day and time that best suits your schedule.

Q: Do you take walk ins?
A: Clients are always welcome to walk in, if the time allows we are happy to accommodate you.



Free Color Consultation
Ask about our FREE color consultation service. (normally $15.00) We'll have one of our senior designers show you how to maximize your face shape, skin tone and eye color using the latest color design techniques. See what our color design specialists can do to enhance your image!
Complimentary with mention of this promotion on our website.

More Offers & Coupons
Birthday Discount
It's your special day! Look for an e-mail from us with $10.00 off your next product purchase. Please make sure your E-mail and birth date is updated on your next visit.

More Offers & Coupons
2032724247
98 Elm StCheshireCT06410United States
 
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